Shipping & Delivery

We want your Solomias bag to arrive safely and quickly. Here you will find all the important information about shipping and delivery.

Shipping costs

Within Germany:

📦 Standard shipping: €5.99

🎁 Free shipping on orders over €150

Shipping costs are automatically calculated in the shopping cart and displayed before the order is completed.

Delivery times

The delivery time depends on whether the product is in stock or ordered as a pre-order from Italy. Availability is clearly indicated for each product.

✅ Products in stock

Delivery time: 2-4 working days after receipt of payment

Products that are in stock are packaged and shipped within one business day of receiving payment. Delivery by our shipping partner DHL usually takes 1-3 business days.

🇮🇹 Pre-order

Delivery time: 2-3 weeks after receipt of payment

For products marked "Pre-order," the bag will be specially ordered for you from Italy. These exclusive pieces are commissioned directly from the Italian manufacturer and then delivered to your home.

The longer delivery time guarantees you a freshly manufactured product of the highest quality – directly from Italy.

Shipping partner

We ship with DHL , one of the most reliable shipping providers in Germany.

After shipment you will automatically receive:

✉️ Shipping confirmation via email

📍 A tracking number for shipment tracking

This allows you to track the location of your order at any time.

Delivery area

Currently, we only deliver within Germany .

Possible delays

We do our best to deliver your order on time. However, in rare cases, delays may occur that are beyond our control.

🌦️ Weather conditions

🚚 Transport delays

🇮🇹 Delays at the manufacturer in Italy (for pre-orders)

📦 Customs clearance or other unforeseen events

Should there be a delay, we will inform you immediately by email and keep you updated.

delivery

Please ensure that:

✓ The specified delivery address is correct and complete

✓ Someone is available to accept the package

If you are not at home:

DHL usually leaves a notification, and the package can be picked up at a Packstation or branch. Please note the collection deadlines to avoid additional costs.

Important: If delivery is not possible due to incorrect address information or if the package is not collected within the deadline, additional costs may be incurred for redelivery.

Questions about shipping?

If you have any questions about your order or shipping status, please feel free to contact us:

Email: info@solomias.de

We usually respond within 24 hours.

Your Solomias bag is on its way to you – packed with love! 💝