Right of withdrawal
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must:
Solomia Madalina Bednarsky
Hohenrainweg 22B
77767 Appenweier
Germany
Email: info@solomias.de
You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email).
You can use the attached sample cancellation form for this purpose, but it is not mandatory.
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.
Consequences of the revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.
We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
Return conditions
a) Condition of goods: The product must be returned unused and in perfect condition. Inspection of the product as would be possible in a retail store is permitted. Any further signs of use, damage, or missing parts may result in a deduction from the refund amount.
b) Original packaging: The product's original packaging (including dust bag, label, protective film, etc.) must not be damaged. The shipping packaging may be opened.
c) Completeness: The product must be returned with all original labels and in the original packaging.
Faulty or damaged items
Should an item be faulty or damaged, we will of course cover the costs of return shipping or exchange. Please contact us in advance by email at info@solomias.de to arrange the return.
Return to:
Solomia Madalina Bednarsky
Hohenrainweg 22B
77767 Appenweier
Germany
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
To: Solomia Madalina Bednarsky, Hohenrainweg 22B, 77767 Appenweier, Germany, Email: info@solomias.de
I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*):
_____________________________________________
Ordered on (*) / received on (*):
_____________________________________________
Consumer name(s):
_____________________________________________
Address of the consumer(s):
_____________________________________________
Signature of the consumer(s) (only for notifications on paper):
_____________________________________________
Date:
_____________________________________________
(*) Delete as appropriate.
As of November 2025